Cancellation & Refund Policy Summary

Screenpay Repayment primarily operates as a "single wallet" for prepaid mobile recharges, DTH recharges, and bill payments. Because these services involve real-time transactions with third-party telecom operators, the policy is generally strict:

• Finality of Transactions: Once a recharge or bill payment is successful, it cannot be cancelled. The funds are instantly transferred to the service provider (like Jio, Airtel, or Tata Sky).

• Service Discontinuation: The company reserves the right to cancel or disable a user account if they detect "unethical behavior" or a breach of their terms and conditions.

• Refunds for Failures: If a transaction fails but money is deducted from your wallet, it is typically credited back to your Screenpay wallet within 24 to 72 hours, depending on the bank and operator response.

How to Request Support

If you have a specific issue with a repayment or need to dispute a charge, you should contact their support team directly. According to their official listings:

• Support Email: screenpayrepayment@gmail.com

• Phone/WhatsApp: +91 9629235333

• Physical Address: NH-79 CSI Nagar, Muthampatti, Vazhapadi, Salem, Tamil Nadu - 636111.

• Login Portal: login.screenpayrecharge.com

Important Notes for Users

1. Check Details Twice: Since recharges are irreversible, always verify the mobile number or DTH ID before hitting "Pay."

2. Wallet Balances: If you are a retailer/distributor using the app, money loaded into the wallet is generally intended for service use and may not be easily "withdrawn" back to a bank account without contacting admin support.